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Cash Withdrawals
Turn mobile money into cash, counted in front of you
Withdraw from your mobile wallet at our counter. Quick service, clear charges and a receipt every time.

Cash-out
Convenient withdrawals in the CBD
Cash out from your mobile money wallet at any of our Harare branches. We count your cash in front of you and give you a receipt.
- Cash out from supported mobile money wallets
- Charges explained before you confirm
- Valid ID required for your protection

Tips
Before you come in
A few simple checks make every withdrawal quick and smooth.
- Make sure your wallet has enough balance for the amount plus charges
- Bring your phone and your national ID or passport
- Never share your mobile money PIN with anyone, including our staff
Need cash today?
Visit any of our three branches in Harare. Mon – Fri 8:00 – 17:00 · Sat 8:00 – 13:00.





